Welcome to Musas Aesthetic & Spa. These Terms and Conditions govern your use of our website, online booking services, and in-person treatments in Punta Cana. By accessing or using any part of our services, you agree to be bound by these terms.

1. Appointments and Bookings

• Appointments can be made online, by phone, or in person.
• A deposit may be required to secure certain services.
• Please arrive at least 10 minutes before your scheduled time.
• Late arrivals may result in reduced treatment time.

2. Cancellations and Refunds

• Cancellations must be made at least 24 hours before your appointment to avoid any charges.
• No-shows or late cancellations may result in loss of deposit or a cancellation fee.
• Refunds for prepaid services are at the discretion of Musas Aesthetic & Spa, based on the circumstances.

3. Health and Safety

• Clients must inform our team of any allergies, medical conditions, or sensitivities prior to treatments.
• We reserve the right to refuse service if a client appears to be under the influence of drugs or alcohol, or poses a safety risk.
• All tools and equipment are sanitized according to hygiene regulations.

4. Service Disclaimer

• Results may vary based on individual skin types, preferences, and health conditions.
• Our professionals will provide recommendations but are not liable for individual dissatisfaction resulting from treatments performed as agreed.

5. Payments

• We accept cash, credit/debit cards, and other available local payment methods.
• Full payment is required at the end of each session unless prepaid.
• Gratuities are appreciated but not required.

6. Gift Cards and Promotions

• Gift cards are non-refundable and must be presented at the time of service.
• Promotional offers may not be combined unless stated otherwise.
• All promotions are subject to availability and can be changed without notice.

7. Intellectual Property

All content on this website, including text, logos, photos, and branding, is the property of Musas Aesthetic & Spa and may not be used without written permission.

8. Privacy

We are committed to protecting your privacy. Please refer to our [Privacy Policy] for more details on how we handle your personal information.

9. Limitation of Liability

Musas Aesthetic & Spa is not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of our services or website.

10. Governing Law

These Terms and Conditions are governed by the laws of the Dominican Republic. Any disputes shall be resolved under local jurisdiction.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you have any questions, feel free to contact us at:
📧 info@musasaestheticspa.com
📞 1 809 382 1338